Manage Every Collection
End to End

The complete platform for debt collection and repossession operations. Track jobs from referral to completion, coordinate field agents and give clients real-time visibility through their own portal.

DEBTBASE
+12%

1,247

Active Jobs

+5%

94.2%

Recovery Rate

+3

48

Field Agents

+8

156

Clients

Recent Jobs

JOB-1247In Progress
JOB-1246Assigned
JOB-1245Closed

Built for Collection Professionals

Every feature designed around the real workflows of debt collection agencies, field agents and their clients

Job Lifecycle Management

Track every job from referral through to completion. Manage statuses, results, attendances, chattels, towing records and installment agreements, all in one place.

Agent Coordination

Assign jobs to field agents and sub-agents. Track workloads, monitor performance and manage licence details across your entire team.

Client Management

Maintain your client database with full contact details and job history. Track which clients refer the most work and manage relationships.

Client Portal

Give clients their own secure login to view the status of jobs they have referred. Read-only access with real-time status updates.

Attendance Tracking

Record every field visit, phone call and contact attempt. Track attendance types, results, dates and agent notes for complete audit trails.

Document Management

Upload and organise files by category: ID documents, contracts, photos and more. Link files to jobs, clients, or agents with secure storage.

Reports & Analytics

Ageing reports, pipeline analysis and agent productivity metrics. Export data to CSV or generate PDF reports for any date range.

Live Dashboard

Real-time overview with job status breakdowns, trend charts, agent workload distribution and an activity feed, with separate views for admins and agents.

Role-Based Access

Admin, Manager, Operator and Agent roles with granular permissions. Control exactly who can see and do what across every feature.

Reference Data

Fully configurable lookup tables for job types, statuses, results, attendance types, file categories, client types and more.

PDF Generation

Generate professional PDF reports for over 20 report types. Job summaries, ageing reports, productivity stats, all ready for print or email.

Built-In Security Controls

Debtbase includes access controls, audit logging and database-level security policies as standard, so you can manage sensitive data with confidence.

Access Control Lists

IP whitelist and blacklist with CIDR support. Toggle enforcement on or off. Prevent accidental lockouts with self-deny protection.

Session Management

Remote session termination, configurable inactivity timeouts and a kill switch for instant lockdown when needed.

Full Audit Trail

Every login, every action, every change, logged and searchable. Immutable security audit records with IP, user and timestamp tracking.

Row-Level Security

Database-enforced access policies ensure users can only query data they are authorised to access.

Security Hub

Access Control Rules

192.168.1.0/24ALLOW
10.0.0.0/8ALLOW
203.0.113.42DENY

Recent Audit Log

User login2 min ago
admin@company.com
Job status updated5 min ago
agent.smith@company.com
File uploaded12 min ago
ops@company.com

How Debtbase Works

From client referral to job completion in four steps

01

Client Refers a Job

A client sends you a new repossession or debt collection job. Create the referral in Debtbase with all the details.

02

Assign an Agent

Assign the job to one of your field agents or sub-agents. Set permissions and track their workload.

03

Track in the Field

Agents log attendances, upload photos and documents, record chattels and towing details as work progresses.

04

Report & Close

Generate reports for your clients, update job results and close out. Clients can track progress through their portal.

Client PortalRead-only

89

Total Jobs

12

In Progress

74

Completed

Your Referred Jobs

J. SmithIn Progress
M. ChenAssigned
R. WilsonClosed
A. PatelOpen

Give Clients Their Own View

Clients log in to see the real-time status of every job they have referred to your business. No phone calls, no emails, just instant visibility.

  • Secure, scoped access, clients only see their own jobs
  • Real-time status updates as agents work in the field
  • Job count summaries and status breakdowns at a glance
  • Read-only access ensures data integrity

Ready to Modernise Your Operations?

Join repossession professionals who trust Debtbase to manage their jobs, agents and client relationships

Try the Demo

Request access to our live demo environment and explore Debtbase at your own pace. We'll set up your credentials and have you logged in within one business day.

Full Platform Access

Explore every feature with sample data already loaded.

No Commitment

No credit card, no contract — just hands-on time with the platform.

Credentials Within 24 Hours

We'll email your login details so you can get started straight away.

Request demo access

Already have access? Log in to the demo

Get in Touch

Interested in Debtbase? Send us a message and we will get back to you to schedule a demonstration and discuss how Debtbase can streamline your operations.

Quick Response

We typically respond within one business day.

Free Demonstration

See the full platform in action with a personalised walkthrough.

No Obligation

Ask questions and explore whether Debtbase is right for your team.

Send us a message