Built for Australian collection & repossession agencies
The complete platform for debt collection and repossession operations. Track jobs from referral to completion, coordinate field agents and give clients real-time visibility through their own portal.
247
Active Jobs
63
Closed This Month
12
Field Agents
34
Clients
Recent Jobs
Every feature designed around the real workflows of debt collection agencies, field agents and their clients
Every job from referral to closed file in one record. Statuses, results, attendances, chattels, towing and installment agreements — no spreadsheets, no second system.
Assign to agents and sub-agents, track workloads, monitor performance, and keep every licence and authority current in one place.
Your clients get a secure read-only login to see live status on every job they've referred. Fewer status emails, fewer phone calls.
Plus everything you'd expect
Full client database with contact details and job history.
Field visits, calls and contact attempts with full audit trails.
Files organised by category, linked to jobs, clients or agents.
Ageing, pipeline and productivity reports — CSV or PDF.
Real-time status breakdowns, trends and workload distribution.
Admin, Manager, Operator and Agent roles with granular permissions.
Configurable lookups for job types, statuses, results and more.
Over 20 report types ready for print or email in one click.
Debtbase includes access controls, audit logging and database-level security policies as standard, so you can manage sensitive data with confidence.
IP whitelist and blacklist with CIDR support. Toggle enforcement on or off. Prevent accidental lockouts with self-deny protection.
Remote session termination, configurable inactivity timeouts and a kill switch for instant lockdown when needed.
Every login, every action, every change, logged and searchable. Immutable security audit records with IP, user and timestamp tracking.
Database-enforced access policies ensure users can only query data they are authorised to access.
Access Control Rules
Recent Audit Log
From client referral to job completion in four steps
A client sends you a new repossession or debt collection job. Create the referral in Debtbase with all the details.
Assign the job to one of your field agents or sub-agents. Set permissions and track their workload.
Agents log attendances, upload photos and documents, record chattels and towing details as work progresses.
Generate reports for your clients, update job results and close out. Clients can track progress through their portal.
89
Total Jobs
12
In Progress
74
Completed
Your Referred Jobs
Clients log in to see the real-time status of every job they have referred to your business. No phone calls, no emails, just instant visibility.
Request access to our live demo environment and explore Debtbase at your own pace. We'll set up your credentials and have you logged in within one business day.
Explore every feature with sample data already loaded.
No credit card, no contract — just hands-on time with the platform.
We'll email your login details so you can get started straight away.