A comprehensive platform for managing jobs, clients, agents, files, and security with complete audit trails and role-based access control.
Comprehensive tools for managing your entire debt collection workflow from assignment to resolution.
Full CRUD operations for job tracking with reference numbers, client/agent assignment, contract details, status tracking, and custom fields for account names, dates, and special instructions.
Maintain complete records for clients (with ACL numbers, contact details, addresses) and agents (with license tracking, expiration dates, and contact information).
Upload and organize files with category tagging, SHA256 integrity verification, file linking to jobs/clients/agents, and secure private storage with access controls.
Log site visits and attendance records per job with configurable attendance types, results, dates, and detailed notes for comprehensive activity tracking.
Track personal property (chattels) with descriptions and values, plus towing event records with costs, dates, and notes for complete documentation.
Summary dashboard with job/client/agent metrics, job reports with CSV export, attendance reports, agent performance analytics, and file activity tracking.
Built with security and compliance at the core, featuring comprehensive access controls and audit trails.
Granular permission system with resource and action-level controls.
Complete control over who can access your system.
Every action tracked for complete compliance and accountability.
Network-level security with whitelist and blacklist management.
Real-time control over active user sessions with emergency revocation capabilities.
Contact us to schedule a demonstration and see how Debtbase can streamline your debt collection operations.